CLIENT ADVISORY: SYSTEM MAINTENANCE ACTIVITY – JULY 18, 2023

Please be advised that the following systems under BankCom [Personal] will undergo system maintenance activity on July 18, 2023:

• BankCom [Personal] Web – from 12:00 AM to 2:00 AM
• BankCom [Personal] Mobile App – from 12:00 AM to 11:59 PM

Alternatively, you may login to BankCom [Personal] through the BankCom website and choose to receive your OTP via SMS for your online banking transactions while the app is still unavailable.

Stay tuned for our announcement about the availability of the NEW app version in App Store and Google Play.

Thank you.

For inquiries or assistance with your online banking account, please call our Customer Care Hotline at (02) 8632-2265 or any of our Domestic Toll-Free Numbers: 1800-10-982-6000 (PLDT) and 1800-8-982-6000 (Globe Lines), or send us an email at customerservice@bankcom.com.ph