BANK OF COMMERCE CUSTOMER CARE Metro Manila +63 (2) 8-632-2265 Domestic Toll-Free Numbers 1800-10-982-6000 (PLDT) 1800-8-982-6000 (Globe Lines) OTHER BANKCOM DEPARTMENTS ATM Helpdesk +63 (2) 8-632-2265 Credit Card +63 (2) 8-632-2265 Corporate Banking +63 (2) 8-982-6161 Auto Loan +63 (2) 8-982-6549 +63 (2) 8-982-6539 Housing Loan +63 (2) 8-982-6446 +63 (2) 8-982-6537 Salary Loan +63 (2) 8-982-6446 Trust +63 (2) 8-982-8862 to 63 Treasury +63 (2) 8-982-6400 Remittance +63 (2) 8-982-8873 or 8-982-8875 HEAD OFFICE San Miguel Properties Centre # 7 St. Francis Street Mandaluyong City 1550 Philippines Trunkline +63 (2) 8-982-6000 For your queries or concerns, please accomplish the feedback form provided below: First Name (required) Last Name (required) Email (required) Category ATMCash ManagementCredit CardsDepositInternet Banking (Personal)Internet Banking (Corporate)LoansTreasuryTrustWholesaleRemittanceOthers Your Comment Or email us at customerservice@bankcom.com.ph We aim to process your inquiries and requests within 5 banking days, and resolve your concerns within 10 banking days. However, there may be occasions when issues may take more time to resolve. You will be informed of an expected date of resolution or may be updated from time to time regarding its status.