December 2, 2022Please be advised that the BankCom [Personal] mobile app will be unavailable on Dec. 7, 2022 from 12:00 AM to Dec. 8, 2022 12:00 PM. We encourage you to perform your transactions ahead of the scheduled system maintenance activity. Alternatively, you may login to BankCom [Personal] through the BankCom website and choose to receive your OTP via SMS for your online banking transactions. We will update you once the NEW app version is available for download from the App Store and Google Play. Thank you. For inquiries or assistance with your online banking account, please call our Customer Care Hotline at (02) 8632-2265 or any of our Domestic Toll-Free Numbers: 1800-10-982-6000 (PLDT) and 1800-8-982-6000 (Globe Lines), or send us an email at customerservice@bankcom.com.ph