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(02) 8-632-BANK (2265)
Domestic Toll-Free Numbers:
1800-10-982-6000 (PLDT) 1800-8-982-6000 (Globe Lines)
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Erratum on New Rules on Dormancy Fees

HomeAdvisoriesErratum on New Rules on Dormancy Fees

March 1, 2017

Pursuant to BSP Circular No. 928 on Amendments to the Regulation Governing Fees on Retail Bank Products/Services and Dormant Deposit Accounts, the following new rules on dormant accounts shall be effective APRIL 27, 2017. 

1) Savings or checking accounts that have been dormant shall be subject to dormancy fee five (5) years after the last activity if the account falls below the required minimum maintaining Average Daily Balance (ADB);
2) The Dormancy Fee shall be THIRTY PESOS (PHP30.00) per month;
3) Dormant accounts shall be defined as follows:

  • Current or checking accounts showing no deposit or withdrawal for a period of one (1) year
  • Savings account showing no deposit or withdrawal for a period of two (2) years.

We encourage you to check your account and visit your branch of account at the soonest possible time to know more about the new rules. 

For other inquiries related to your account or for more information about our products, please call Bank of Commerce Customer Care at (02) 632-BANK (2265), any of Domestic Toll-free numbers: (PLDT) 1800- 10-982-6000 and (Globe Lines) 1800-8-982-6000, or send us an email at customerservice@bankcom.com.ph. 

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Customer Service:
(02) 8-632-BANK (2265)
Domestic Toll-Free Numbers:
1800-10-982-6000 (PLDT) | 1800-8-982-6000 (Globe Lines)
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customerservice@bankcom.com.ph
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Bank of Commerce is regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
Access BSP Online Buddy (BOB) through BSP’s official website (Webchat)
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