March 18, 2020We think customers. Bank of Commerce is committed to continuously serve your banking needs in light of the COVID-19 situation. As such, effective immediately, late payment fees for the period March 16 to April 15, 2020 are waived by the Bank for qualified consumer loan borrowers (Auto, Home, Salary) and credit cardholders nationwide. Late payment fee, if any, which appears in your next SOA will be reversed in the next statement cut-off. Payments for consumer loans may be made over-the-counter at any Bank of Commerce Branch, without incurring interbranch fees. Credit cardholders in good standing will be granted extended payment period, subject to the Bank’s terms & conditions. For any inquiries, please call our Bank of Commerce Customer Care: Metro Manila (+632) 8-632-2265 Domestic Toll-Free Numbers: 1800-10-982-6000 (PLDT) 1800-8-982-6000 (Globe Lines) We will continue to monitor the situation and consider additional measures to support and assist our customers. Thank you for your continued patronage. FAQs ON AUTO LOANS, HOME LOANS AND SALARY LOANS Who are Qualified? Current accounts as of March 23, 2020 are qualified for the 30-day grace period on the amortization payment. Payment of deferred amortization will be on the succeeding amortization date. Waiver of Late Penalty Charges All qualified accounts will not be charged late payment fees if they are unable to pay their amortization during the period March 16 to April 22, 2020. Payments through Auto-Debit Arrangements From March 24 to April 22, 2020 Auto-Debit Arrangements (ADA) will not be processed. ADA transactions from March 15 to March 23, 2020 that were not funded shall not be charged late payment penalties. Payments through Post Dated Checks (PDCs) PDCs will not be transacted from March 24 to April 22, 2020. PDCs transacted from March 15 to March 23, 2020 that were unfunded shall not be charged BankCom fees. For checks from other banks, only late charges will be waived, returned check charges shall be for account of the borrower.