IMPORTANT ADVISORY ON THE INSTALLMENT PROGRAMS’ NEW PROCESSING FEE

Please be advised about the following changes in the Installment Programs’ Processing Fee starting October 15, 2025:

INSTALLMENT PROGRAM	PROCESSING FEE
	FROM	TO
GET CASH	PHP200	PHP250
BALANCE TRANSFER	PHP100	PHP250
CONVERT TO INSTALLMENT	PHP100	PHP250
BALANCE CONVERT	PHP100	PHP250

For any inquiries or concerns, please call BankCom Customer Care at (02) 8-632-BANK (2265) or any of our Domestic Toll-free numbers: (PLDT) 1800-10-982-6000 and (Globe Lines) 1800-8-982-6000. You may also send us an email at customerservice@bankcom.com.ph.