July 31, 2025 Watch out for scam emails saying your account will be blocked or your promo/credit card points will expire. NEVER click any links nor download any files through them. BankCom will not send you an email or SMS with clickable links, or ask for your login credentials. Protect yourself from Phishing: Do not click suspicious links Always verify the sender’s email address Report suspicious messages to our Customer Care Hotline at (02) 8632-2265, or call our Domestic Toll-Free Numbers: 1800-10-982-6000 (PLDT) or 1800-8-982-6000 (Globe). You may also email us at customerservice@bankcom.com.ph or report directly via https://www.dict.gov.ph or NBI’s Cybercrime Division.