TERMS AND CONDITIONS 

BANK OF COMMERCE CREDIT CARD E-STATEMENT

Bank of Commerce Credit Card Electronic Statement of Account herein referred to as (“E-Statement”) is the electronic mailing service facility where the Cardholder can receive and view monthly Statement of Account  thru  an  attachment  delivered  to  a  designated  e-mail  address  (“Nominated  Email”).  The  E- Statement  contains  information  regarding  Cardholder’s  credit  card  account  with  Bank  of  Commerce  (“Bank”). Unless the context otherwise requires, the use of words denoting the masculine meaning such as “he” and “his” shall include the feminine meaning.

By signing up for and/or using the E-Statement, the Cardholder accepts and agrees to be bound by all operational  rules  and  general  terms  and  conditions  governing  the  Bank  of  Commerce  Credit  Card  E- Statement, including without limitation all the following paragraphs. The Cardholder further agrees to be  bound  by  any  and  all  laws,  rules,  regulations  and  official  issuances  applicable  to  the  E-Statement and/or  the  facility,  now  existing  or  which  may  hereinafter  be  enacted,  issued  or  enforced.  The Cardholder agrees that the use of E-Statement constitutes his agreement to  these terms and conditions as well as the acknowledgement of the inherent risks in the transmission of any and all E- Statement via email.

ENROLLMENT. The Cardholder may enroll in E-Statement facility by providing a valid designated email address (“Nominated Email”) through Bank’s designated enrollment channel. The Bank shall have the absolute discretion, without giving any reason or notice, to reject any request for enrollment in the E- Statement facility. The Cardholder agrees that, upon enrollment in E-Statement facility, the Bank shall no longer deliver the paper form of monthly Statement of Account. Instead, the Bank will generate on the  business  day  after  the  Cardholder’s  designated  statement  date  the  electronic  form  of  monthly Statement  Account  and  make  available  or  deliver  the  same,  within  seven  (7)  banking  days  after  the statement date.The Cardholder agrees to accept and view the E-Statement online in a timely manner.

The Cardholder also agrees that, by providing an email address to the Bank upon application or at any time  after  the  Credit  Card  was  issued,  he  is  deemed  enrolled  in  the  E-Statement  facility,  unless  the Cardholder cancels the enrollment.

NOMINATED EMAIL ADDRESS. The Cardholder agrees and confirms that he is the owner and designated user  of  the  email  address  provided  during  enrollment  and  as  indicated  in  any  designated  enrollment form, and the Cardholder shall take all necessary security measures and precaution to ensure that the Nominated Email is not accessed by any unauthorized party. The Cardholder agrees and confirms that the Bank does not warrant the  security and confidentiality of the E-Statement as well as the timeliness thereof in the transmission  to the Nominated Email.

The Cardholder  agrees to immediately  notify  the Bank  of any  changes in his email address which has been  registered  to  avail  of  the  E-Statement.  The  Cardholder  shall  be  solely  responsible  for  the consequences of his inability to receive  E-Statement as a result of his failure to timely notify the Bank of the change in email address. The Bank shall not be held liable in the event the E- Statement is received by wrong person, as a result of the Cardholder’s failure to timely notify the Bank of the change in email address.

VIEWING  THE  E-STATEMENT.  The  Cardholder  may  view  his  E-Statement  which  is  sent  as  an  email attachment with the use of the E-Statement password.  The Cardholder shall be responsible in reviewing the accuracy of the E-Statement. Any discrepancy or incorrect entry shall be reported by the Cardholder by  calling  the  Bank’s  Customer  Care  hotline  at  (02) 632  2265,  within  thirty  days  (30)  from  statement date.   Moreover,   the   Cardholder   shall   report   non-receipt   of   E-Statement   within   similar   period, otherwise, the E-Statement shall be deemed delivered.

The  Bank  shall  not  be  liable  in  case  the  Cardholder  is  unable  to  view  the  E-Statement  should  the Cardholder  enter  the  wrong  password  or  when  internet  service  is  not  available  due  to  maintenance and/or computer,  telecommunication, electrical, network failure  or for any  other  reasons beyond the Bank’s control.

WAIVER  OF  CONFIDENTIALITY.  The  Cardholder  agrees  and  acknowledges  that  the  transmission  of  E- Statement through the internet   is not a secure communication and delivery system, and understands the  risks  associated  with  it  (among  others,  breaches  on  confidentiality  and  security,  tampering  and unauthorized use). In view of this, the Cardholder agrees to waive his rights under Republic Act No. 1405 otherwise known as the Law on Secrecy of Bank Deposits, as amended, Republic Act No. 6426 otherwise known as the Foreign Currency Deposit Act of the Philippines, as amended, Section 55.1(b) of Republic Act No. 8791 otherwise known as the General Banking Law of 2000, their amendments and any and all other  laws  pertaining  to  the  confidentiality  of  bank  deposits  now  or  hereinafter  promulgated.  The Cardholder  hereby  holds  the  Bank  free  and  harmless  from  any  claims  that  the  Cardholder  may  have against   the   Bank,   its   directors,   employees,   representatives,   agents   and   successors-in-interest,   as provided by the above stated laws, arising from any damages that may incur from the availment of the E-Statement facility.

SECURITY.  The  Cardholder  agrees  that  the  use  and  the  transmission  of  information  via  email  are  not guaranteed to be secure and that the information transmitted may be corrupted due to software virus, unauthorized  access  or  use.     The  Cardholder  acknowledges  that  transmission  may  be  disrupted, interrupted,  intercepted  or  delayed.  The  Cardholder  shall  not  hold  the  Bank  liable  for  any   losses  or damages   arising from or in connection with the use of the E-Statement facility   by reason of software malfunction   or   virus   as   well   as   delay   and/or   non-transmission   due   to   disruption,   interruption, interception of mails  and/or  malfunction of any communication equipment or facilities.

UNAUTHORIZED  USE.  The  Cardholder  agrees  to  take  all  steps  necessary  to  prevent  disclosure  of password and un-authorized access of E-Statement, by any unauthorized person.

SUSPENSION/CANCELLATION.   The  Bank  shall  have  the  absolute  discretion  to  make  the  E-Statement available to Cardholders. The Bank reserves the right from time to time to modify, restrict, withdraw, cancel,  suspend  or  discontinue  the  E-Statement  facility  without  giving  any  reason  therefor.  The Cardholder  understands  that  by  using  the  E-Statement  after  any  modification  or  change  has  been effected,  he  is  deemed  to  have  agreed  to  such  modification or  change.  The Cardholder  likewise  shall have  the  right  to  cancel  his  enrollment  in  the  E-Statement  facility,  provided  that  prior  notice  of  such cancellation through electronic or paper document shall be sent to and acknowledged by the Bank or prior notice of such cancellation is made through the Bank’s Customer Care Hotline. Upon cancellation of enrollment, the Bank shall generate the paper form of Statement of Account beginning on the next statement date and send the same at the mailing address of the Cardholder based on Bank’s record.

INDEMNIFICATION. The Cardholder shall hold the Bank free and harmless from, and agrees to indemnify and keep the Bank indemnified, against any and all proceedings, claims, losses, damages, or expenses (including legal costs) arising from or in connection with the following:

(a)  Bank’s   action   upon   any   instructions   given   through   the   communication   channels mentioned  in  the  preceding  paragraph  or  upon  instructions  through  Customer  Care

Hotline  where  Cardholder’s  identity  was  established  through  the  Bank’s  verification process;

(b)  the improper or unauthorized use of E-Statement;

(c)   any damage to the Cardholder’s terminal (including mobile devices), related facilities or software as a result of access to E- Statement;

(d)  any loss or damage caused by the E- Statement or e-mail attachment when restricted or

delayed or by reason of issuance of any law or regulation by any relevant government authority, internet service provider or information service provider affecting the use or component of the E-Statement, or brought about by system limitation;

(e)  any  loss  or  damage  caused  by  an  act  or  omission  of  any  relevant  internet  service provider or information service provider or network provider;

(f)   any  loss  or  damage  caused  by  modification,  alteration,  upgrade  or  termination  of  E- Statement; and

(g)  any  delay  or  failure  in    transmission  or  dispatch  or  malfunction  of  communication facilities.

AMENDMENTS. The Cardholder  agrees that the Bank  shall have  the right  to  amend any  of the above terms and conditions at any time by giving such notice in writing, whether by mail, facsimile or e-mail notification.

AGREEMENT.  The  terms  and  conditions  herein  shall  form  part  of  the  General  Terms  and  Conditions governing the Bank of Commerce Credit Card.